With thousands of stores across the UK open early until late, 7 days a week Yodel is your perfect online shopping partner. Scroll down and click on create new label. co. Can anyone help. Step 2. com. Here you’ll find all the help you need for Virgin Media related problems and issues. Select ‘Customize your bundle’ then under. Please read. If you can access your My Virgin Media Account (where you access your bills and stuff) you should be able to reset the password from there. Browse our extensive Primark Womens, Kids, Baby and Nursery click and collect product offering on our website and add the items you wish to buy to your virtual basket. maximise impressions and boost the click-through rate. This means that they’ll be able to browse the internet for products, select the most relevant one for their needs and then. We also offer an option to deliver it to your car directly! Simply follow the following steps to enjoy this. In the Virgin Media stores you can buy mobile phones, SIM cards, Broadband subscriptions, Digital and Cable TV subscriptions and much more. How does Deliver to Yodel Store Click & Collect work? When you are ordering items online with a retailer, if they offer Deliver to Yodel Store it will be shown in the online flow, please choose the Yodel Store of your choice and let us do the rest. Y’all are right to be suspicious though! Forced to use CollectPlus by Virgin in… Forced to use CollectPlus by Virgin in order to return a hub. Everyone has a point to make with Virgin Red. Team Spirit can be cancelled at any time by providing 30 days’ notice. Live life while we gather your items. Buy online and collect in store in as little as 1 minute. And don’t forget, our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. £5. My Virgin Media account is showing the old account number and details. So, if you join Virgin Media, you could get double the mobile data on your O2 Pay Monthly plan, a broadband speed boost (if you aren’t already on the fastest speeds you can get in your area), and more. Sign in to your My Virgin Media account to view your bills, make a payment, set up a Direct Debit and much more. Heathrow Rewards members collect an extra 100 points and Heathrow Rewards Premium. no. To confirm private browsing is on, you will see the word inPrivate beside your address bar. I know they aren't bothering with collecting the older non-Tivo boxes but surprised they don't want Tivo boxes back. Today, I received an email from Virgin Media stating, ”We've tried to get hold of you. I see elsewhere that it is possible to return using Click and Collect from a Post Office. Keep the receipt and track your return online using your Collect+. The one-stop shop for all your entertainment needs just got easier. Premium rate services. We would like to show you a description here but the site won’t allow us. Click and collect; Perks O2 Extras; Volt; Priority tickets and offers; Perks at O2 venues; Pay As You Go Rewards; Services. 2. Sign in to your account. Next, it checks your broadband speed to make sure there are no issues preventing you getting the most from it. £30 an appointment – If you can get QuickStart but choose not to. I've replied to numerous emails asking for a returns label but nothing received. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. E4 and Dave HD. Virgin Media recycle kit usually comes with a letter. The click and collect process: 5 steps. Hi @Soothill. Returning some Virgin Media kit? We’ll show you how to put together your packaging and get everything wrapped up, so it reaches us safe and sound. You can use O2 Wifi to browse the web, make phone and video calls over the internet and watch online videos. No phone line. For Virgin TV 360 customers, if you are already a Disney+ Premium subscriber, simply log into the app on your Virgin TV box. g. 05-09-2022 10:53. 2. To do this, you’ll need to wait until you receive your tracking email. £35 setup fee applies*. This hybrid model marries the digital and brick-and-mortar retail experience for a seamless and streamlined customer transaction. This is due to promotional discounts being linked to all services. We would like to show you a description here but the site won’t allow us. CollectPlus. Read our cookies policy for more information. Where is your parcel coming from: Where is your parcel going to: Weight. For example, if you tell us that you really like something or you really don't like something. co. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. This is a common and effective way to try and control web traffic and customer volume. Peace of mind when you order your device or SIM. Whether you’re a pro player or a couch contender, head down to The O2 from 12pm-8pm every Monday to Saturday, and every Sunday 11am-7pm. Self-install: We can deliver your QuickStart kit to any UK home address or your chosen Click & Collect point for no extra cost. Up to 3 WiFi Pods if needed. Go to My Account and register for Virgin Media Internet Security to start your three-month trial today. After the virus enters the body, there is a period of rapid viral replication, leading to an abundance of virus in the peripheral blood. 013) per point, but the program periodically runs bonus promotions. 25pm yesterday saying that my kit wouldn't be collected! Thanks for the cracking comms Virgin Media/Collect Engine. Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360Earn and spend with Virgin Trains Ticketing. Skip to navigation. How to manage cookies in Safari. Do: use the Connect app to run a super-intelligent WiFi home scan. However they've now returned to attempting a physically collection first, but still offer postal returns if this isn't convenient. Turn the hub back on by turning the A/C power switch into the on position (with the “I” pressed in). Existing Intelligent WiFi Plus customers will be individually informed when they are moved to WiFi Max. If your speed still hasn’t improved with one WiFi pod,. Learn more. Use your Virgin Media O2 ID. You can contact us to discuss your O2 mobile products and services. We're excited to announce our new entertainment service - Stream. Key features: • Watch TV shows and movies on the go with 3G, 4G or WiFi. 1. You can also call. Gamepad is also fully step-free and wheelchair friendly. Click and collect is a hybrid e-commerce model in which people purchase or select items online and pick them up in-store or at a centralized collection point. Simply place an order online and choose any store for collection, all free of charge. These terms and conditions set out the agreement between: (1) you (“you” or “your”); and (2) Virgin Media Limited (“us”, “we” or “our” or “Virgin Media”) in relation to your access and use of Virgin Media Store (“Virgin Media Store”, “Store” or “Service”). Pick up in store On arrival to our dedicated Click & Collect area, please have the following ready to present:. Early access to limited product for OnePass Members, commencing Wednesday 22 November 2023, online only via Click and Collect from 8:00pm till midnight AEDT. Postcodes: Scottish & Scottish Isles postcodes: HS1-9; IV21; KW15-17; PA44; PH41-44, ZE1-3. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Virgin Media and gaming. Send a parcel with Collect+. 1. If you want your old hub back, please can you either collect it from me or else supply with a Royal Mail label as there are several post offices nearby, just no CollectPlus. The agent said to use the virgin media connect app which I have and recommends a pod which i cannot order from the app. Here’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). You should receive a text with a 2 hour time scale of when the collection should take place - I've emphased should as there have been a few recent posts where the. We would like to show you a description here but the site won’t allow us. Access Amazon Prime and Netflix (when you subscribe) and more when you play them on our Virgin TV 360 boxes. Simply text us on 07533 016 422 (for free on a Virgin Mobile) between 7am and 11pm Monday to Friday or 8am and 8pm Saturday to Sunday. * Call costs may vary. That means: double the mobile data on every eligible O2 Pay Monthly plan in your household. We’ll notify you via e-mail when we’re done with instructions on how to make your. Step 4: Customers complete order. 2. Click and collect – meaning. Our new and improved two-step speed test guides you around your home room by room, testing WiFi performance in each one. I've phoned VM today that after my broadband contract ends on Feb 3 that I won't be renewing. Virgin Media and gaming. That’s the fastest WiFi guarantee of any major provider. At least 30Mbps download speeds in every room or £100 one-off credit. There was no label in the box but searches revealed that I could recycle via. It is usually a mail returns bag or a plain flat-pack returns box. You can return the hub via collect plus at your leisure. Install or enhance a setup. The tracking code will enable you to track your parcel and will update to show when it is at the chosen Collect+ store. £8p/m extra or included with Gig1 or Volt. Click & Collect. Inspired by a true story, there’s plenty of emotional moments amongst the laughs, but it’s the chemistry between the dynamic duo at the core of the. Film channels like TCM, TCM HD, Film4 HD, Movies24 and Movies 24 +1. You will then be able to arrange a collection time and date that best suits you. Pack up your equipment in the Virgin Media recycle kit provided. Disabled access. It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. Leave it off for about 10 seconds. Plus, once a month there will be Purple Tuesdays for those with sensory sensitivities. Book Passenger Assist. Virgin Media O2’s Connected Playground at King Square Gardens is open to the public today and tomorrow (9 & 10 March 2023) For more information and to book a slot, please visit Virgin Media O2 has temporarily taken over a playground at Kings Square Gardens in Islington to create an enhanced outdoor play. for 9 months then. Please follow this link to create a new pre-paid label to return it to us. Shop online & pick up in-store. Stick the Yodel returns label on your package. Please remember which courier you have chosen and ensure you take it to a Collect+ store that offers that courier's services. Drop it off at your local Yodel store. 404 - Page not found. 1 colour. Swap your SIM Need a little help swapping your SIM? Bring your phone, your letter and your new SIM to one of our stores and we’ll get you set up and ready to rock and roll. As they browse on their laptop or mobile device, the customer adds items to their cart. Here you’ll find all the help you need for Virgin Media related problems and issues. Your items. Available to Virgin Media residential broadband customers on M50 broadband or faster. Faster order handling: It is easier to guarantee same-day or next-day delivery with click & collect. All of these services work better over wifi. Here you’ll find all the help you need for Virgin Media related problems and issues. So long as the appointment is more than 24 hours away, you’ll be able to click Reschedule and follow the steps to edit your appointment. Typically, the item will still be sorted and routed through the. The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mitcham and surrounding areas. If you've ordered a sim only deal, your sim will be sent via Royal Mail 1st Class. 3 colours. If Virgin was to catch you in the act you would get fined for a very large amount, so if you are going to sell it or giv it away do it locally and preferably between family or extremely close friends. You can ret. Check new Virgin Media discount codes at DealVoucherz. Please allow me to send you a PM so I can look into trying to sort a collection for you. VM don't need the ethernet or coaxial cables returning. My Virgin Media, making managing your account easier with all your information in one place. Click + Collect. The data reveals that in. If you've flown a Virgin Atlantic-operated flight — whether you paid cash or points for it — you can use Flying Club's Points Booster to score extra points for cheap. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Click-and-Collect or Retail store collection is chosen. • Download stuff to watch offline. Earned points can be redeemed for free flights, hotel stays, and other rewards. Covering every postcode in mainland UK, our Store to Door service is perfect for when you want to deliver your parcel direct to your customer. Less carbon – Click & Collect the kit, or have it delivered to your door. The first method is to visit the Virgin Media Site. uk may earn a commission when you purchase via links on our site. If you choose to receive a paper version of your bill, you will normally be charged a paper bill fee. Enroll in the free Lufthansa Miles & More loyalty program to get started earning miles right away, with or without an affiliated credit card. If you’ve got a mesh WiFi Pod, but your Virgin Media Connect app confirms that your download speeds are still lower than 30Mbps in every room, you’ll be eligible for up to two additional mesh WiFi Pods. • Watch up to 100 live TV channels including TNT Sport, Sky Cinema, GOLD and Sky Showcase, depending on your package. Drop us an email at the relevant address above with your business name and company. Yodel is one of the largest delivery companies for B2B and B2C orders, serving many of the UK's leading retailers. The team can then check to see if it would be cheaper for you or not if this service is removed. 2. Do not forget to check this page for updated Virgin Media Voucher Codes whenever you need to purchase at virginmedia. Watch TNT Sports Ultimate, Virgin TV Ultra HD and apps like BBC iPlayer and YouTube. Our experts are ready to help you swap your SIM We've got loads in store for you. Click & Collect is a British comedy television film directed by Ben Palmer, written by Joe Tucker and Lloyd Woolf, and starring Asim Chaudhry and Stephen Merchant. To open a private browsing window in Opera: You can now use the new window to browse privately, and your data won’t be saved to your device. £8 a month add-on or at no. Functional cookies help to perform certain functionalities like sharing the content of the. The telecoms group has added Three as a new. Saturday. Stripped Bare Wire. Watch TNT Sports Ultimate, Virgin TV Ultra HD and apps like BBC iPlayer and YouTube. . Cables and connectors for various use. Instead, seek advice from one of the charities or an independent debt adviser. . Send the email to [email protected] Media Smart Home with Google Nest FAQs. Collection address. We have a zero landfill policy, so the vast majority of phones we receive will be reused, repaired or recycled for parts. Shop online & pick up in-store. Let us know how it goes. How to manage cookies in Opera. How to manage cookies in Opera. on 31-01-2023 17:59. We would like to show you a description here but the site won’t allow us. If you need a second or third mesh WiFi Pod, sign in to My Virgin Media here, click on Your Package and follow the steps in the WiFi Max tab. 1) We look after your data. Virgin is no stranger to offering this enticing incentive but from now until March 16, the firm has upped the amount it dishes out from £50 to £80. 00. Switch to eBilling and save yourself £21 a year. As they browse on their laptop or mobile device, the customer adds items to their cart. 07/01/09 - 12:31 #11. Contactless pick up and delivery options that suit you, including same day delivery and in store pick up Click and Collect orders. The click and collect process starts with a customer visiting your website or other designated online channel and then browsing for products. As a mix between e-commerce and stationary sales , the model reaches a big target group. If you’d like to cancel or change an order, you’ll need to contact us. Click & Collect. • Download stuff to watch offline. 1 cables), and is at this stage still somewhat half-baked. Book tickets, earn points. My Virgin Media . Scroll down and click on create new label. ieStep 1: Customers place an order online through the retailer’s website or mobile app. Our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Flying Club members get even more. I have tried to speak to customer service to get this resolved but I have no. Find out about charges that you may incur as a Virgin Media customer outside of the standard subscription to your package/services. 2. If your speed still hasn’t improved with one WiFi pod, simply re-test your speed on the Virgin Media Connect app and if recommended, you can add another WiFi Pod for free. 2. 0 Kudos Reply. You can also add WiFi Max to our. New to Tesco? Register for an account. This Acceptable Use Policy (hereinafter referred to as “Policy or “User Policy”) sets out how “the Services” (defined as “any broadband internet or related services that you have ordered, currently use, and/or any new or additional services which you may use in the future”) provided by Virgin Media. Rubbish. Free Virgin Media Hub 5 Wi-Fi router. We use cookies to improve your online experience and the service we offer. 1 ACCEPTED SOLUTION. Hi Steve, You don't need to return the equipment in the original packaging, a sealed bag will be fine. Virgin Media recently reported it added another 242,000 TiVo subscribers, bringing the total to 677,000, or 18% of its entire base in just over a year’s time. imap. My parents recently swapped their Tivo for a V6. Are they still a Virginmedia customer, if not then that could be why the webmail isn't working as when a customer leaves there is a 90 days grace period to access emails and after that what could be happening is the delete process has started as webmail will be the first to go. 0 Kudos Reply. . The page you're looking for may have been removed, been renamed or is temporarily unavailable. Virgin Media O2 is today announcing the UK’s fastest WiFi guarantee from a major broadband provider, promising customers minimum download speeds of 20Mbps in every room of their home or £100 credit back. scaasiboi wrote: ». If you have purchased one of our Smart Home bundles with Google Nest (below) between 2/11/2020 - 20/11/2020 and you have a technical question then please call our dedicated Smart Home Help team on 0345 604 8859 *. Go to solution. Enroll in Miles & More. Put your desired items in your online shopping cart. Everyone can join, it’s free and your points last forever. With signed for options available and £50 cover as standard, your parcel delivery is guaranteed to delight your recipient at their doorstep. Access Amazon Prime and Netflix (when you subscribe) and more when you play them on our Virgin TV 360 boxes. Once your order is loaded into your vehicle, drive off and enjoy your new purchase. Email address. To return your equipment, simply click the link and follow the instructions. Next, it checks your broadband speed to make sure there are no issues preventing you getting the most from it. £16. Existing Intelligent WiFi Plus customers will be individually informed when they are moved to WiFi Max. If you have kit we want back we'll drop you a letter to let you know 5 working days after your services change or disconnect. Weekend: Orders placed at the weekend will be delivered on Wednesday or Thursday. I've been upgraded to a Hub 4 and have a Hub 3 to return. by James Massoud. If one or more of your ordered items becomes unavailable, we will notify you by email before your selected pick-up timeframe. Now you can shop for your favorite products and enjoy our new Click & Collect option. I guess the first lady I talked to misinterpreted it. Click Mark as Helpful Answer or use Kudos to say thanks. 2. • Download stuff to watch offline. Never too far from your next car. Click and collect; Perks O2 Extras; Volt; Priority tickets and offers; Perks at O2 venues; Pay As You Go Rewards; Services. Please get in touch via our contact us page. This chart displays the distribution of click and collect delivery locations offered by multichannel retailers in the United Kingdom (UK) in 2019 and 2020. If you have any queries or comments about this privacy notice, please write to Data. 3m items, including set-top boxes. Think before you click that link. 17 November 2020. It’s well worth keeping an eye on our Virgin Media voucher codes too! Dorothy Perkins Mobiles. @virginmedia ‧ 28. Customers can also purchase items directly on the website or order items to be collected at their local store. We pick the freshest products. Networking and WiFi. Step 3: Customers choose a specific date and time to receive the order (click and collect). Have you made a Virgin Media order? Whether you’ve gone click or collect or you’re waiting for home delivery, you can learn about delivery times and how to track your order right here. Click & Collect brands Click & Collect with Yodel is easy. Step 4. 12 month contract. Click and collect; Perks O2 Extras; Volt; Priority tickets and offers; Perks at O2 venues; Pay As You Go Rewards; Services. It is owned by Virgin Media O2, a 50:50 joint venture between Liberty Global and Telefónica. Choosing Click & Collect means we'll move any of our cars to a branch closer to you. received a text the night before and the morning of collection to say they would be arriving , no time given, so waited in all day nobody turned up and received a txt at. When he fails to buy his daughter's main Christmas present - Sparklehoof the Unicorn Princess - he is rescued. Choose an available collection date and time. Ireland. Earn 2 Virgin points per £1 spend with our chauffeur car service. The Virgin Media kit is part of the service we provide, so we may ask you to return it (including remote controls and power cables). Official offers commence on Thursday 23 November 2023 online from 8:00am AEDT and instore from store opening (8:00am in 24hr stores) check website for opening hours. Live life while we gather your items. As the kit we provide is part of your Virgin Media services and remains our property, we may ask you to return it if you disconnect or change your services. If you need a second or third mesh WiFi Pod, sign in to My Virgin Media here, click on Your Package and follow the steps in the WiFi Max tab. Our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. Bryan Cranston and Kevin Hart take centre stage in this culture clash comedy, when a paralysed billionaire befriends an ex-con. Read our cookies policy for more information. Hi, Similar issue. 8 billion minutes of calls. They have just told me to take it to a recycling centre. To make your experience smoother and easier, our Virgin Mobile app and Virgin Media app and have joined forces to become the all-in-one My Virgin Media app. Available to rent now on Virgin Movies from €4. The Collect+ Send service is in partnership with Parcel2Go. If you’ve received a message about an unexpected parcel, or a text about a ‘£400 energy rebate payment’ that will be in your bank in minutes, chances are it’s a scam. If you want to discuss Virgin Media products like TV or broadband, you'll need to speak to Virgin Media's customer service team. Less paper waste – Online, you’ll have clear how-to guides and easy to follow videos, guiding you step by step. Refer a friend enables you to recommend Virgin Media to your friends and earn a cash reward. Hi thanks for your post - I understand. Whatever you’re into – flights, wines, dines – you’ll get Virgin Points to spend. Plus we offer a Customer Satisfaction Guarantee. I don't work for Virgin Media. Enter a town or postcode to find your nearest store: It’s easy to Click & Collect your Virgin Media order with Yodel. Virgin Media will collect all old equipment and dispose of it in an environmentally friendly way. Drop us an email at the relevant address above with your business name and company. If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. So I haven't got a clue where I can drop this off. Fill in the form below and a member of our team will contact you to arrange a suitable time to pay you a visit. Order before 8pm for delivery in two working days. You can also call. Offer closes 31/12/2023. Simply text us on 07533 016 422 (for free on a Virgin Mobile) between 7am and 11pm Monday to Friday or 8am and 8pm Saturday to Sunday. 52Mbps average upload speed – 5x faster than the UK’s average upload speeds. Section 1: About This Policy. , 18 months). Get Broadband and TV from Virgin Media for just €50 with no activation fee. com. We would like to show you a description here but the site won’t allow us. I see elsewhere that it is possible to return using Click and Collect from a Post Office. Further exclusions & legal stuff apply. . Virgin Media Internet Security automatically detects and removes viruses, malware, ransomware and spyware that can delete your files and photos, and steal your money. Sadly, you won't get the credit if you link any existing accounts to the Stream box. For terms & conditions and how to apply read our help articles now!. We’ll get you set up as one of our approved partners. Change Store. compare. Virgin Media O2 is today announcing the UK’s fastest WiFi guarantee from a major broadband provider, promising customers minimum download speeds of 20Mbps in every room of their home or £100 credit back. 99 per month. AFAICS there is no gesture to resize column widths from iPad. Click and collect; Perks O2 Extras; Volt; Priority tickets and offers; Perks at O2 venues; Pay As You Go Rewards; Services. If you have M50 - M500 Fibre Broadband (without Volt), you can add our WiFi guarantee with WiFi Max for £8 a month, and you’ll also receive the first WiFi Pod. If your household is with both Virgin Media and O2 and you have Volt benefits and you need help with your O2 bill, please head to Help and Support on the O2 site. • Register up to 5 devices. Set up and change your Direct Debit details. HD TV set and a Stream box connected with HDMI cables required for viewing HD channels. etc. To run the scan, simply connect to your Hub. The Data Protection Act 2018 was passed to replace the EU General Data Protection Regulation and gives you greater control over your data. As the controller of your information, Virgin Media is here to answer any queries about your data via our Data Protection Officer. The channels this will add to your Virgin Media TV package include: Sky One, Sky Two and Sky Witness. Because Disney+ is fully integrated into Virgin TV 360, you can search without even going into the app – making it the fastest, smartest way to experience the Disney+ series and movies you love. Comedy channels like Gold, Comedy Central, Fox. For extra safety, we suggest upgrading the pre-paid postage to Special Delivery with insurance (around £7). A new secure password will be generated for you. Buy TV Leads at Screwfix. The customer shops online for products. Technician: No extra cost – If QuickStart’s unavailable. au. To accept cookies continue browsing as normal. Virgin Stream hub offering money-back for. Get free delivery, or click and collect from your nearest O2 store. 3. Th. £8 a month add-on or at no extra cost for Ultimate Oomph, Gig1 and Volt customers. reg number. Simply place an order online and choose any store for collection, all free of charge. Virgin Media employs around 12,000 people directly in the UK and is part of. Virgin Media services are only available in eligible Virgin Media network areas. Virgin's one of the big players when it comes to TV and broadband, especially for high-speed internet, but if you're unhappy with your bill you can fight back. If your speed still hasn’t improved with one WiFi pod, simply re-test your speed on the Virgin Media Connect app and if recommended, you can add another WiFi Pod for free. Confusing pixilation problem across multiple tivos in Virgin Media: TiVo® service Saturday; Pixelated channels - tried all suggestions in Virgin Media: TiVo® service 2 weeks ago; Black Friday Sky Cinema HD Offer - TIVO Box in. Once you’ve signed in, select the Main menu and click on Email. No bank or. Available with M50 broadband or faster. Save £100s on your existing package, without having to cancel. Save time and money with Real Canadian Superstore online. £14. “In 2020, we refurbished and reused 1. Feb 22, 2022. Macken House, 39/40 Mayor Street Upper, Dublin 1. You can return our kit at no extra cost. My Virgin Media makes managing your account easier with all your information in one place. You can order prepaid returns packaging on the following page and take it to your local collect plus store. Unlike other wifi hotspots, O2 Wifi is free to use and available to users on all networks. Click Mark as Helpful Answer or use Kudos to say thanks. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Huzzah! To those who thought it might be a scam I was worried too, but the collection has been logged on my virgin media account and a receipt emailed from a legitimate virgin email address so it all looks legit. Send a parcel with Collect+.